Your technical support for HEIDENHAIN products

The HEIDENHAIN Service department offers professional, individualized support for machine manufacturers and users throughout the entire lifecycle of a machine. Thanks to well-trained HEIDENHAIN agencies, a competent service team is available to help you worldwide.

On this page, you can do the following:

  • Contact your Helpline contact person
  • Order a replacement part
  • Have a defective device repaired
  • Exchange a defective product
  • Find a nearby agency

Technical support

NC Support Helpline
+49 8669 31-3101

PLC Programming Helpline
+49 8669 31-3102

NC Programming Helpline
+49 8669 31-3103

Encoders Helpline
+49 8669 31-3104

Application Programming Helpline
+49 8669 31-3106

Replacement Parts and Repairs Helpline
Germany: +49 8669 31-3121
International: +49 8669 31-3123

Please use our request form to send us a question.

Request form