Services in your region

The support for your HEIDENHAIN products provided by our competent service partners in your area saves you time and money, and increases the up-time of your machinery.

Services offered by HEIDENHAIN partners

  • Customer and user training in the local language
    – NC programming
    – PLC programming
    – Commissioning
    – Optimization
    – Field service

  • Continually trained service technicians

  • On-site service support and competent personal assistance

  • Servicing, installation, and repair of HEIDENHAIN products on-site

  • HEIDENHAIN service exchange

  • Fast availability of replacement components
    – Regional stocking of common components
    – Flexible possibilities for delivery of further components from the comprehensive central HEIDENHAIN warehouse in Traunreut, Germany

  • 12-month guarantee of function for repairs on the complete device

Technical support

NC Support Helpline
+49 8669 31-3101

PLC Programming Helpline
+49 8669 31-3102

NC Programming Helpline
+49 8669 31-3103

Encoders Helpline
+49 8669 31-3104

Application Programming Helpline
+49 8669 31-3106

Replacement Parts and Repairs Helpline
Germany: +49 8669 31-3121
International: +49 8669 31-3123

Please use our request form to send us a question.

Request form